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Why do I need a Sewer Service Diagram?

A Sewer Service Diagram, drainage diagram or “helio” (for plumbers over 30 years old) is a map that shows where the sewer pipes run throughout your home, or commercial property.

This sewer drainage diagram is available from Sydney Water, the Water authority in your capital city, a reputable plumber’s supplier or your local Council, depending on where you are in Australia!

In NSW a sewer drainage diagram is a normal inclusion in a “Contract of Sale” for your home.

The sewer diagram shows a line diagram  of your property, including the boundaries of the property with the outline of the dwelling and associated buildings, with all plumbing or sanitary fixtures shown.

Whenever the sanitary or sewer drainage on a property is either modified or added to by a licensed plumber or drainer, the local water authority is booked to inspect the work and modify any existing drainage plans and upgrade the sewer diagrams of each individual property.

The sewer diagram will show if your sewer pipeline runs through other properties, if it is connected to a common sewer with multiple properties on the line and where your sewer line joins the Water Board or Municipal or Council sewer mains.

Be aware, some inner city suburbs like Paddington and Balmain have rows of terraces with up to 20 homes, and in some cases more, running through the one sewer line across the back or front of the properties.

Whenever you have a blockage in a joint or common service, it’s imperative that all parties on the common line realise that the problem is the responsibility of all parties on that common line.

That means the costs of any repairs or service  to this common line should be borne by all parties on the line!

A current drainage diagram will show who is connected to the common sewer line and who isn’t.

If you have a hint of a blocked drain and you need to stop tree roots in drains, have a sewer diagram within easy reach!

Costs of this diagram will vary, dependent on the source and may range between $16 and $60.00

Vaporooter has a Guarantee! Homeowner advises.

Some companies offer a Guarantee on their product or service and it’s just a lot of talk with un-realistic conditions.

The Vaporooter Guarantee goes like this, “If you have a blocked drain caused by tree roots after an application of Vaporooter, we will clear your blocked drain for free”

Listen to Kari talk about that Guarantee.

“It’s a no brainer, I’d go Vaporooter!”

Vaporooter – The History

>Sanafoam Vaporooter  was created  in the late 1960′s and has been a major contributor in big and small cities across North America in maintaining their sewer systems.

In 2010, whilst attending the Pumper and Cleaner Expo in Louisville Kentucky, I worked and trained with Hunter Dance one of the key Vaporooter personnel.

Watch this short YouTube video and listen as Hunter talks of the history of Vaporooter.

Council street trees and blocked sewer drains

Many of our clients say that local council street trees are the cause of their blocked sewer pipes.

Beautiful specimens like the London plane tree, Hills weeping fig (ficus microcarpa. var.) and Paperbark (melaluca)  all have extensive tree root systems that thrive on the moisture and nutrients flowing through our household sewer pipes out to the sewer mains in the street.

 

The roots from the council trees are growing in through the pipe joints.

Some councils offer their ratepayers a drain cleaning service at “no cost” as an acceptance of responsibility for the damage caused by the council trees.

We all know there is no such thing as a free lunch………………….. or drain clean.

Ratepayers are obviously “paying” for this service through their quarterly levies and at some point these local councils will put rates up or put the responsibility of drain maintenance back on the ratepayers.

Many homeowners, upon finding out council trees are blocking their pipes, insist they will lobby the council to cut down these beautiful trees to stop their invasive roots from blocking the sewer pipes. I have seen council street trees cut down because they continue to block the sewer pipes of the nearby homes.

So who wins here? Beautiful tree lined streets are raped by a chainsaw gang.

Not to mention the dramatic de-valuation of the homes that have had the street trees removed.

In one comical instance, the beautiful (but invasive) tree that was removed by the chainsaws and 4 weeks after the stump grinder churned through, was replaced by a junior version the same species. Now call me crazy……

So, I’ve got another idea!

If you’re one of these ratepayers with drains affected by council trees, next time you get a blockage and the council plumber clears your blockage for free, look for your local Vaporooter applicator to do a Drainoscopy of your sewer pipes.

If it’s suitable, have him apply Vaporooter to your pipeline.

You will be amazed with the results.

Vaporooter Stops Tree Roots in Drains!

All ratepayers keep their council trees, the council saves your money,  you maintain the value of your home and still have a free flowing pipe system!

Win Win Win Win

 

Tree roots in your sewer pipes are like tree root cancer.

This is a shocking headline!

Tree roots in your sewer pipes are just like a tree root cancer. It will sneak up on you and block your drains if you leave it unchecked.

Sure, you can have some emergency plumbing surgery, removing the affected section and rejoining your pipes.

By now you know, if left unchecked, the tree root cancer will find another place to invade your drainage and in its own time will do just what it has always done… Block your pipes again!

Eventually, the tree roots will break your pipes and you will need major emergency plumbing surgery.

The only way to really stop tree roots in drains, is to have Vaporooter applied to your sewer pipes now and have it re-applied annually.

Here’s the thing – you have the choice…to stop tree roots in drains or continue to suffer with that silent tree root cancer threat.

Given the choice, which one would you prefer?

Deciding or NOT deciding is the decision you have to make. One will give you  peace of mind knowing that if you get a blocked drain caused by tree roots, you will have it cleared free of charge, the other well…keep your emergency plumber and bank manager on speed dial.

What is a pipe drainoscopy?

If you’re a regular visitor to this blog, you’ve heard of a Drainoscopy!

So what is a drainoscopy?

A drainoscopy is when our technicians survey the inside of your drains with our high-tech specialised camera equipment.

The drainoscopy equipment is inserted into your drains through a suitable opening. Having a drainage diagram on hand will help us find that suitable opening.

Via the connected cable, the camera sends pictures from the camera head to a screen set-up near our technicians chosen site.

Most property owners can’t believe what they see in their pipes and sewer. We encourage them to look over our technicians shoulder whilst he carries out their drainoscopy.

If you can’t be on-site when we are doing your drainoscopy, dont worry. We can record your drainoscopy and send you a link via email so you can see it anyway!

Click here to see a “typical” drainoscopy!

Should I keep using Vaporooter? We have been blockage free for a year!

That is a great question!

This 1.4 min video simply explains cost saving reasons to keep using Vaporooter!

 

It just makes sense. No matter where you are in Australia, if you have doubts about continuing your drain and pipe maintenance using Vaporooter, just ask us.

Freecall 1800 637 600

 

 

 

Tree roots grow through pipe joints to block your sewer.

Todays post is very simple!

In 98% of blocked drains caused by tree roots, the roots grow through the pipe joints to get into your sewer line.

They rarely enter the pipeline through the pipes themselves.

Older sewers made of terracotta or earthenware pipes usually 600-900mm (2-3foot) long, have sand cement joints and it’s through these joints that the roots grow.

Imagine this, a 40 metre or 120 foot sewer line, with bends, junctions and fittings will have at least 40 joints.

Each pipe joint is a potential point of entry for tree roots.

Once they grow into the pipeline seeking moisture and all those nutrients, they just keep growing!

During repairs or renovations to sewers, where new PVC pipeline sections have been inserted into the old earthenware lines and joined by sand cement or rubber adaptors, its only a matter of time before the tree roots grow into these pipe joints and cause a new tree root blockage.

Tree roots will travel to find your pipes

Quite often a sewer blockage can be caused by the roots from trees that are not even on your property.

Tree roots will travel great distances to seek moisture and nutrients readily found in sewer pipes, especially during periods of extended drought. Amazingly in some cases the roots will travel from the base of the tree up to 3 times the height of that same tree. So a 15 metre high tree will spread its roots up to 45 metres from the base of the tree.

Check out this Youtube video to see how far tree roots travel to find sewers and pipes just like yours!

I should have used Vaporooter years ago!

“Why didn’t I do this years ago!”

This exclamation was recently made by an old client with an investment property where tree root blockages in the sewer occur 3-4 times a year.

The block of 6 flats in inner Sydney has been plagued by sewer blockages caused by tree roots. Every time the tenants of the ground floor flats experienced a blockage, they would advise their landlord who would then call an emergency plumber.

The plumber was not familiar with Vaporooter! Every time he was called to the property for a blockage, he would remove the only toilet in the flat to get access to the sewer pipes in order to clear the tree root blockage. Most of the time the toilet had to be removed with a hammer and chisel as it was cemented to the bathroom floor. The china toilet was often broken when it was taken out, needing to be replaced. An extra cost!

When the toilet was re-cemented back to the floor, it meant the tenants could not ”sit” on the toilet until the cement set; sometimes this took up to 24 hours. Very inconvenient for the tenant!

The owner, in his wisdom asked us to  help him.

When we visited the site the first thing we asked for was a sewer diagram so we could see where all the sewer pipes ran according to the sewer authority. He had never been asked for the sewer diagram!

Once seeing the diagram, we suggested a simple excavation outside his bathroom toilet to provide a new access point to the sewer pipes. This meant anytime there is a blockage it could be accessed from outside, rather than taking out the toilet. Instant cost saving!

Our technician then suggested a “Drainoscopy” or sewer survey using a high tech drain camera to show the condition of the sewer pipes from the inside.  This had never been done before.

Whilst we carried out the Drainoscopy, we found even though the pipes had been “cleared” just weeks before, they were still full of tree roots. So we cut out the roots with our high pressure water drain cleaner and re-surveyed the pipes until all the roots were gone.

The drainoscopy shows exactly where the roots are in the pipeline so they can be totally removed. It then shows the pipe condition.

Please remember, Vaporooter will NOT repair a broken pipe!

In this case the pipes were OK! The repeat blockage was caused by tree roots growing through the pipe joints. They had now been totally removed. This had never been done before either.

This pipeline is now ready to apply Vaporooter! We’ll be back in 6 weeks.

As our client observed all of these procedures, he was amazed at what he saw in his underground sewer pipes, it prompted him to exclaim, “Why didn’t I do this years ago!”

Symptoms of a blocked drain

As our summer rolls on and the Easter break approaches and we get together with our family and friends, keep an eye out for some of those vital symptoms that indicate you have a slow or blocked drain.

Make it a holiday break  to remember for the right reasons,  rather than needing to call an emergency plumber to rescue you and your family from a sewer blockage.

Keep an eye out for:

  • The excessive rise or fall of the water level in your toilet. We call it syphoning, and it comes with a Glug Glug Glug sound.
  • Slow draining water or ankle deep water in the shower or bath.
  • Swarms of small flies  or sewer flies around smelly drains.
  • Your kitchen sink, waste disposal unit or dishwasher are slow to drain.
  • Toilet paper or dirty water around your sewer surcharge gully in the garden or yard.
  • Dirty water leaking from a retaining wall or garden bed that conceals sewer pipes.

These are signs of a blockage, and your pipes are trying to tell you that all isn’t well.

When the extra guests arrive you will know because the additional load on your sewer pipes will bring any blockage to a head.

So have a look around you home for the symptoms of a blocked drain and please don’t ignore them.

If you are unsure, contact your friendly plumber for help and some drain maintenance advice.

 

Will this blocked drain go away?

If you have a blocked drain it is highly unlikely that the blockage will simply go away.

Blockages caused by tree roots act like a strainer within your sewer pipes. Water and liquids will pass through the strainer but the poo and toilet paper and any other foreign material you flush down your sewer will get caught in the strainer.

Most busy family homes tend to have a blockage during morning or evening peak hour, or during the weekend or holidays when there are extra visitors in the house. That’s when there are multiple individuals using the shower, bath and toilet, the dishwasher and washing machine. It’s at this time that all that waste water can’t get through the “strainer” and the blockage occurs.

Some home owners will see the blockage and promise to call an emergency plumber “in the morning”.

But, when morning comes and they use their toilet and it flushes normally, many people believe that the blockage has miraculously fixed itself and they either ring their emergency plumber to call him off visiting or they just don’t ring a plumber at all.

What has happened is this; during the night, whilst everyone is sleeping, the dirty waste water has seeped through the tree root “strainer” in the blocked sewer pipes giving the appearance that the blocked drain has fixed itself. The new morning peak hour will cause the drain to be blocked again; only this time it will be even uglier.

So, get on the phone and contact your emergency plumber to clear your blockage promptly. Ask your plumber to do a drainoscopy on your sewer pipes. Its actually quite an interesting process and if its during the holidays all the family can see what is really going on in your blocked drains.

If the drainoscopy shows tree roots in pipes, ask your plumber about a drain maintenance program at the same time.

Remember, if you have a blocked drain caused by tree roots, The tide will go out overnight……but it will come back in the morning!

Peak hour!

What are the main causes of blocked drains?

Today’s post is a simple one.

Amazingly, 83% of all blocked drains in Australia are caused by tree roots!

Cooking fats, oils and grease, human and pet hair, sanitary products, facial tissues and napkins used instead of toilet paper, dental floss and broken or collapsed pipes make up the other 17% of blocked drains.

If you have persistent problems with your sewer pipes caused by tree roots then this simple instruction found in the “head” or toilet of an ocean racing yacht, makes a lot of sense to me. I’m sure the yacht owners won’t mind if you put a similar sign in your troubled bathroom.

Why we need a plan of your sewer pipes

Generally, when sewer pipes and drains are installed by a licensed plumber, they are inspected by an authorised person who draws a plan of the drainage installation showing where the drains run, what plumbing fixtures are connected and what, if any, other properties are connected.

Currently, we have a self inspection system where the plumber draws the drainage installation and submits the drawing to the local water authority or council for their records.

Owners can get a copy of this diagram from their local water authority or council. If your property has a history of blocked drains or is surrounded by trees, I strongly suggest you have a copy of this drainage diagram and keep it in a safe and easily accessible place.

Your local plumber can assist with getting a copy of this drainage diagram.

In NSW Australia, a drainage diagram is a standard inclusion in a Contract of Sale for any property. I suggest you look there first!

Who is responsible for these drains?

Problems with drains, including blockages, occur no matter what type of building you live in.

Most single or multiple level houses have their own drainage systems taking the discharge from all the plumbing fixtures within the property. The owner of the  property is responsible for the maintenance and upkeep of their pipes up to the point where his pipes join the council main.

Rows of terrace houses in inner city suburbs and semi-detached homes often drain into a “common sewer line”. These terrace rows can have up to 20 homes or more, draining into one common line. Depending on the fall of the land, this common sewer line may pass across the front or rear of the row and then  spill into a Boundary trap, before discharging into the Water authority’s main sewer line.

Generally, the common sewer line should be maintained by the owners of the properties connected to the sewer line, and costs associated with works or repairs on this  common sewer line should be borne by all parties on that common sewer line.

If blockages, repairs or pipe renewals are confined to the pipes and drains that take the discharge from any one particular house on the common sewer line, then those costs should be borne by that individual.

Any property owners connected to a common sewer line should be aware that should a blockage occur in the common line, downstream of where he/she connects to the line, the sewer may surcharge or overflow in his/her yard or garden if it is the lowest open drain in the line.

This can be quite unpleasant if someone else’s sewer is coming up in your yard or even worse, your home!

When blockages occur, we recommend that all owners connected to a common sewer line communicate and co-operate with all other parties on this line .

Strata home unit blocks and Townhouses will have their own drainage lines that generally drain to a Boundary trap and then on to the Water Authority or Council sewer mains.

The responsibility for the maintenance and repairs of these drains is generally directed by a Strata Title Manager  and sometimes a Real Estate Property Manager.

Commercial properties, Industrial Estates and Schools generally all have their own  drainage lines that generally drain to a Boundary trap and then on to the Water Authority or Council sewer mains.

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